Ilisys Web Hosting Status http://status.ilisys.com.au/nfblog Thu, 23 May 2013 01:01:29 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 Unscheduled maintenance: General Connectivity Issues http://status.ilisys.com.au/nfblog/2013/05/23/unscheduled-maintenance-general-connectivity-issues/ http://status.ilisys.com.au/nfblog/2013/05/23/unscheduled-maintenance-general-connectivity-issues/#comments Thu, 23 May 2013 00:07:32 +0000 Support http://status.ilisys.com.au/nfblog/?p=2302 Services: Website, database and emails
Date: Thursday, May 23rd, 2013
Time: 10:00 – 10:45 AEST
Status: Resolved

Summary:

We are experiencing general connectivity issues. Technicians are currently working on a resolutions.

We apologise for the inconvenience.

 

Update: 10:17 AEST

Our technicians have corrected the issue preventing websites from loading. Email is currently queuing on the mail cluster.

 

Update 10:35 AEST

Our technicians have partially restored the mail cluster. Logins via Webmail and Email clients may still experience timeouts.

 

Update: 10:45 AEST

All services have now been restored.

We apologise for any inconvenience.

]]> http://status.ilisys.com.au/nfblog/2013/05/23/unscheduled-maintenance-general-connectivity-issues/feed/ 0 Scheduled maintenance – Telephony, Ticket support, Impact: Sales/Support http://status.ilisys.com.au/nfblog/2013/05/22/scheduled-maintenance-telephony-ticket-support-impact-salessupport-15/ http://status.ilisys.com.au/nfblog/2013/05/22/scheduled-maintenance-telephony-ticket-support-impact-salessupport-15/#comments Wed, 22 May 2013 04:27:00 +0000 Support http://status.ilisys.com.au/nfblog/?p=2300 Services: Telephone, Tickets
Date: Wednesday 22nd, May 2013
Duration: 14:55 – 15:35 AEST
Status: Scheduled

Summary: The support team have their Meeting today. It is scheduled for 14:55 – 15:35 AEST. Our phones will be unattended a few minutes either side of the start/finish times.

We thank you for your patience.

]]> http://status.ilisys.com.au/nfblog/2013/05/22/scheduled-maintenance-telephony-ticket-support-impact-salessupport-15/feed/ 0 Unscheduled maintenance: Database http://status.ilisys.com.au/nfblog/2013/05/22/unscheduled-maintenance-website-and-database-2/ http://status.ilisys.com.au/nfblog/2013/05/22/unscheduled-maintenance-website-and-database-2/#comments Tue, 21 May 2013 22:49:26 +0000 Support http://status.ilisys.com.au/nfblog/?p=2294 Services: Website and database
Date: May 22nd, 2013
Time: 08:00 – 09:27 AEST
Status: Resolved

Summary:

The database server (n3-mysql5-3.ilisys.com.a) are encountering an issue currently. Technicians are currently working on a fix. We apologise for the inconvenience caused.

Update: 10:20 AEST – Resolved

This issue has now been resolved. We thank you for your patience.

]]> http://status.ilisys.com.au/nfblog/2013/05/22/unscheduled-maintenance-website-and-database-2/feed/ 0 Scheduled maintenance – Telephony/Ticket support – Office Relocation http://status.ilisys.com.au/nfblog/2013/05/17/scheduled-maintenance-telephonyticket-support-office-relocation/ http://status.ilisys.com.au/nfblog/2013/05/17/scheduled-maintenance-telephonyticket-support-office-relocation/#comments Fri, 17 May 2013 02:16:23 +0000 Support http://status.ilisys.com.au/nfblog/?p=2292 Services: Telephone, Tickets
Date: Saturday 18th, May 2013
Duration: 09:00 – 17:00 AEST
Status: Scheduled

Summary: The support team is relocating office. Due to the relocation, the telephone support is unavailable and the ticket support will be provided from 09:00 to 13:00 AEST.

We thank you for your understanding.

]]> http://status.ilisys.com.au/nfblog/2013/05/17/scheduled-maintenance-telephonyticket-support-office-relocation/feed/ 0 Scheduled maintenance – Telephony support – Office Relocation http://status.ilisys.com.au/nfblog/2013/05/17/scheduled-maintenance-telephony-ticket-support-30/ http://status.ilisys.com.au/nfblog/2013/05/17/scheduled-maintenance-telephony-ticket-support-30/#comments Fri, 17 May 2013 02:07:31 +0000 Support http://status.ilisys.com.au/nfblog/?p=2288 Services: Telephone
Date: Friday 17th, May 2013
Duration: 13:15 – 17:00 AEST
Status: Scheduled

Summary: The support team is relocating office today. It is scheduled for 13:15 – 17:00 AEST. Our phones will be unattended but the ticket support will be available until 17:00 AEST.

We thank you for your understanding.

]]> http://status.ilisys.com.au/nfblog/2013/05/17/scheduled-maintenance-telephony-ticket-support-30/feed/ 0 Scheduled maintenance – Telephony, Ticket support, Impact: Sales/Support http://status.ilisys.com.au/nfblog/2013/05/14/scheduled-maintenance-telephony-ticket-support-impact-salessupport-13/ http://status.ilisys.com.au/nfblog/2013/05/14/scheduled-maintenance-telephony-ticket-support-impact-salessupport-13/#comments Tue, 14 May 2013 03:53:33 +0000 Support http://status.ilisys.com.au/nfblog/?p=2284 Services: Telephone, Tickets
Date: Tuesday 14th, May 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled

Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.

We thank you for your patience.

]]> http://status.ilisys.com.au/nfblog/2013/05/14/scheduled-maintenance-telephony-ticket-support-impact-salessupport-13/feed/ 0 Scheduled maintenance – Telephony, Ticket support, Impact: Sales/Support http://status.ilisys.com.au/nfblog/2013/05/07/scheduled-maintenance-telephony-ticket-support-impact-salessupport-12/ http://status.ilisys.com.au/nfblog/2013/05/07/scheduled-maintenance-telephony-ticket-support-impact-salessupport-12/#comments Tue, 07 May 2013 03:36:11 +0000 Support http://status.ilisys.com.au/nfblog/?p=2281 Services: Telephone, Tickets
Date: Tuesday 7th, May 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled

Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.

We thank you for your patience.

]]> http://status.ilisys.com.au/nfblog/2013/05/07/scheduled-maintenance-telephony-ticket-support-impact-salessupport-12/feed/ 0 Scheduled maintenance – Telephony, Ticket support, Impact: Sales/Support http://status.ilisys.com.au/nfblog/2013/05/02/scheduled-maintenance-telephony-ticket-support-impact-salessupport-11/ http://status.ilisys.com.au/nfblog/2013/05/02/scheduled-maintenance-telephony-ticket-support-impact-salessupport-11/#comments Thu, 02 May 2013 04:59:30 +0000 Support http://status.ilisys.com.au/nfblog/?p=2278 Services: Telephone, Tickets
Date: Thursday 2nd, May 2013
Duration: 15:55 – 17:05 AEST
Status: Scheduled

Summary: The support team have their Meeting today. It is scheduled for 15:55 – 17:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.

We thank you for your patience.

]]> http://status.ilisys.com.au/nfblog/2013/05/02/scheduled-maintenance-telephony-ticket-support-impact-salessupport-11/feed/ 0 Scheduled maintenance – Telephony, Ticket support, Impact: Sales/Support http://status.ilisys.com.au/nfblog/2013/04/30/scheduled-maintenance-telephony-ticket-support-impact-salessupport-10/ http://status.ilisys.com.au/nfblog/2013/04/30/scheduled-maintenance-telephony-ticket-support-impact-salessupport-10/#comments Tue, 30 Apr 2013 02:43:56 +0000 Support http://status.ilisys.com.au/nfblog/?p=2275 Services: Telephone, Tickets
Date: Tuesday 30th, April 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled

Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.

We thank you for your patience.

]]> http://status.ilisys.com.au/nfblog/2013/04/30/scheduled-maintenance-telephony-ticket-support-impact-salessupport-10/feed/ 0 Office closed – ANZAC Day http://status.ilisys.com.au/nfblog/2013/04/24/office-closed-anzac-day-2/ http://status.ilisys.com.au/nfblog/2013/04/24/office-closed-anzac-day-2/#comments Wed, 24 Apr 2013 02:19:03 +0000 Support http://status.ilisys.com.au/nfblog/?p=2273

Impact: Office hours
Services: Sales / Support
Date: 25th April, 2013
Duration: All day
Status: Scheduled

Summary:
The office will be unattended on ANZAC Day, April 25th, 2013.

]]> http://status.ilisys.com.au/nfblog/2013/04/24/office-closed-anzac-day-2/feed/ 0