Labour Day (Vic) reduced support hours
March 9th, 2012 17:53 AET

The support hours for Monday 12th March 2012 will be:
8:00am – 5:30pm AEDST.

Normal hours will resume Tuesday 13th March 2012.

Posted in Update | Comment »

Scheduled Maintenance – Storage Upgrade
March 8th, 2012 12:32 AET

Impact: Storage Upgrade
Services: All Services
Date: 14th March 2012
Duration: 03:30 – 07:00 AEDST
Status: Completed

Summary:
Early in the morning on 14 March 2012, we will be carrying out the second stage of three scheduled upgrades to our storage infrastructure. This upgrade is essential to ensure continued availability and stability of our services.

As a result of the upgrade, all services will be unavailable between 03:30 and 07:00 early on Wednesday morning.

Please raise a ticket via the toolkit or contact our support team on 1800 995 645 if you require further information.

Thank you for your patience as we carry out this essential upgrade.

Update 6:54 AEDST:
The upgrade is running 30 minutes behind schedule.

Thank you for your patience.

Update 8:30 AEDST:
The upgrade is completed.

Thank you for your patience.

Posted in Scheduled | Comment »

Scheduled Maintenance – AusRegistry
March 2nd, 2012 08:14 AET

Impact: Access to AusRegistry Services
Services: EPP, Whois, Registry Portal
Date: Sunday, 4th March 2012
Duration: 08:00 – 12:00 AEST
Status: Completed

Summary:
AusRegistry have informed us that there will be scheduled maintenance on some of their systems on Sunday the 4th.

During this times password recoveries, Whois lookups and domain purchases will be unavailable.

Posted in Scheduled | Comment »