MySQL server down
September 23rd, 2010 17:12 AET

Impact: Websites with databases on
Services: Database connection to
Date: Thursday 23, September 2010
Duration: 17:00 – 17:22 AEST
Status: Resolved

There is currently a known issue with the This will be negatively affecting sites using that database server. At this stage we do not have an ETA for a resolution.

Update – 17:22 Resolved AEST
The technicians have identified and corrected the issue with the database server.

Posted in Scheduled | Comment »

POP/IMAP outage
September 23rd, 2010 00:15 AET

Impact: Email login failures when using POP or IMAP
Services: Email
Date: Wednesday, 22 September 2010
Duration: 23:48 – 23:58 AEST
Status: Resolved

Due to an issue with our email server’s authentication process email logins during this period would have failed. We appologise for the inconvenience.

Posted in Unscheduled | Comment »

Scheduled Outage
September 22nd, 2010 13:00 AET

Date: Wednesday, 22 September 2010
Time: 20:00 – 21:00 AEST
Purpose: LDAP upgrade
Impact: Updates not available via Toolkit “Email setup” page
Status: Complete

We will be upgrading our LDAP infrastructure which will require a one hour period in which the “Email setup” page in the toolkit will be unusable. Once the update is complete the “Email setup” page will continue to function normally.

Update 21:12 AEST:
The LDAP upgrade is now complete, functionality to the “Email setup” page has been restored.

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