Toolkit login
January 28th, 2010 14:37 AET

Impact:Toolkit login
Date:Thursday, 28 January 2010
Duration:45 minutes

This afternoon we experienced a brief issue with the Ilisys Toolkit ( As a result some customers were temporarily unable to log into the Toolkit to administer their hosting.

Technicians worked quickly to resolve the issue and Toolkit access was restored just after 1400 AEDT.

No websites or emails were affected during this period.

Posted in Scheduled | Comment »

Windows updates
January 21st, 2010 16:42 AET

Impact: Small outage for windows based sites
Services: Windows hosting
Date: Thursday, 21 January 2010
Duration: 5 minute periods between 23:00 – 0:00 AEDT
Status: Complete

Several Windows hosting services will be offline for a period of up to 5 minutes between 23:00 and 0:00 AEDT. This is to perform essential upgrades to these servers.

Update 23:28 AEDT: All windows upgrades are now complete.

Posted in Scheduled | Comment »

DNS Master Scheduled Outage
January 14th, 2010 13:08 AET

Impact: DNS Zone File Updates
Services: BIND
Date: Thursday, 14 January 2010
Duration: 15:00 – 16:00 AEST
Status: Resolved

Summary: Changes to domain zone files (i.e. DNS updates) via Toolkit will be delayed until the end of the outage period.

Posted in Scheduled | Comment »