Holiday Period Opening Hours
December 15th, 2008 14:32 AET

Please be advised that our opening hours over the holiday period are:
20 December: Closed
21 December: Closed
22 December: 09:00 – 17:00
23 December: 09:00 – 17:00
24 December: 09:00 – 15:00
25 December: Closed
26 December: Closed
27 December: Closed
28 December: Closed
29 December: 09:00 – 17:00
30 December: 09:00 – 17:00
31 December: 09:00 – 17:00
01 January: Closed
02 January: 09:00 – 17:00
03 January: Closed
04 January: Closed

The team here at Ilisys would like to thank you for your business in 2008, and wish you happy holidays and all the best in the New Year.

Posted in Scheduled | Comment »

Toolkit Outage
December 4th, 2008 08:43 AET

Impact: Toolkit unavailable
Services: Ilisys and reseller while-labelled Toolkit services
Date: Thursday 4 December 2008
Duration: 5:00 – 9:30 AEDST
Status: Resolved

Summary:

The Toolkit server has become unresponsive. Operations staff are en route to perform emergency maintenance. Please note that during this issue Ilisys Support may be unable to make any changes on behalf of our clients. We apologise for any inconvenience this may cause.

Update, 9:30 AM: Following a reboot, the Toolkit services have been restored.

Posted in Unscheduled | Comment »

Scheduled Outage
December 3rd, 2008 10:09 AET

Impact: No MS SQL access
Services: SQL0
Date: Wednesday 3 December 2008
Duration: 23:00 – 0:00 AEDT
Status: Complete

Summary:

On Wednesday evening, we require a 1 hour outage window to perform a migration of the SQL0 Windows SQL server.

Posted in Scheduled | Comment »

Scheduled Outage
December 2nd, 2008 10:16 AET

Impact: No SSL service on the standard Linux Cluster
Services: slcssl (secure1)
Date: Tuesday, 2 December 2008
Duration: 19:00 – 19:15 AEDT
Status: Complete

On Tuesday afternoon, we require a 20 minute outage window to perform an essential upgrade to the Standard Linux Cluster SSL services.

Update 19:21 AEDT: The server is currently coming back online. This will take approximately 5 more minutes. Please standby…

Posted in Scheduled | Comment »

Scheduled Outage
December 1st, 2008 21:37 AET

Impact: No Web or FTP access
Services: NT3 and NT7
Date: Monday 1 December 2008
Duration: 22:00 – 2:00 AEDT
Status: Complete

Summary:

On Monday evening, we require a 4 hour outage window to perform migrations of the NT3 and NT7 Windows web servers.

Update 22:00 AEDT: The NT3 Windows web server is now currently in the migration process.

Update 22:31 AEDT: The NT7 Windows web server is now currently in the migration process. The NT3 migration is still in progress.

Update 0:39 AEDT: The NT7 Windows web server migration is now complete.

Update 1:05 AEDT: The NT3 Windows web server migration is now complete.

Posted in Scheduled | Comment »