Services: Telephone, Tickets
Date: Wednesday 22nd, May 2013
Duration: 14:55 – 15:35 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 14:55 – 15:35 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Posted in Scheduled | Comments Off
Services: Website and database
Date: May 22nd, 2013
Time: 08:00 – 09:27 AEST
Status: Resolved
Summary:
The database server (n3-mysql5-3.ilisys.com.a) are encountering an issue currently. Technicians are currently working on a fix. We apologise for the inconvenience caused.
Update: 10:20 AEST – Resolved
This issue has now been resolved. We thank you for your patience.
Posted in Unscheduled | Comments Off
Services: Telephone, Tickets
Date: Saturday 18th, May 2013
Duration: 09:00 – 17:00 AEST
Status: Scheduled
Summary: The support team is relocating office. Due to the relocation, the telephone support is unavailable and the ticket support will be provided from 09:00 to 13:00 AEST.
We thank you for your understanding.
Posted in Scheduled | Comments Off
Services: Telephone
Date: Friday 17th, May 2013
Duration: 13:15 – 17:00 AEST
Status: Scheduled
Summary: The support team is relocating office today. It is scheduled for 13:15 – 17:00 AEST. Our phones will be unattended but the ticket support will be available until 17:00 AEST.
We thank you for your understanding.
Posted in Scheduled | Comments Off
Services: Telephone, Tickets
Date: Tuesday 14th, May 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Posted in Scheduled | Comments Off
Services: Telephone, Tickets
Date: Tuesday 7th, May 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Posted in Scheduled | Comments Off
Services: Telephone, Tickets
Date: Thursday 2nd, May 2013
Duration: 15:55 – 17:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 15:55 – 17:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Posted in Scheduled | Comments Off
Services: Telephone, Tickets
Date: Tuesday 30th, April 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary: The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Posted in Scheduled | Comments Off
Impact: Office hours
Services: Sales / Support
Date: 25th April, 2013
Duration: All day
Status: Scheduled
Summary:
The office will be unattended on ANZAC Day, April 25th, 2013.
Posted in Scheduled | Comments Off
Services: Telephone, Tickets
Date: Tuesday 23th, April 2013
Duration: 14:25 – 15:05 AEST
Status: Scheduled
Summary:
The support team have their Meeting today. It is scheduled for 14:25 – 15:05 AEST. Our phones will be unattended a few minutes either side of the start/finish times.
We thank you for your patience.
Posted in Scheduled | Comments Off
